Frequently Asked Questions
What is Plantable?
Plantable is a plant based intervention program that delivers nutritious, delicious, fully prepared meals to your home and puts a real live coach in your pocket.
Plantable helps you make the transition to a supportive whole food, plant-based diet, free from added sugar, easy, and delicious. The easiest way to jump in is with the Reboot!
Why does Plantable work?
What is The Reboot?
Can I use my HSA or FSA dollars to pay for Plantable?
That's a great question! We have customers that have successfully completed this process - so you can do it too! We've prepared a document with instructions on how to navigate this, simply click on this link HSA to learn more. Click HERE for a sample Letter of Medical Necessity.
The Plantable dietary intervention program is non-refundable. We recommend that you call your HSA and FSA provider prior to the purchase of the program as program requirements vary across the country.
How do I SKIP or PAUSE my meal delivery?
We've made that really easy for you! Click HERE for detailed instructions!
How do I purchase a Plantable Gift Card?
Awww, that's such a nice gesture - thank you for gifting the Plantable experience! It's super simple! Click on this link and you will be directed to our product page. Scroll down to the bottom of the page where you will see Gift Plantable. Done! For gifting of the Reboot, please email email@example.com for assistance.
How do I CUSTOMIZE my meal box?
Want to select your own yummy meals? We've got you! Visit this page for detailed instructions on how to create a box filled with meals of your choosing!
What can I expect from the Plantable Coaching program?
We are so glad you asked this question. Each Reboot and Quickstart participant has access to a LIVE Plantable Coach, but the first step is up to YOU. We also understand that Coaching is not for everyone, so if this is not for you feel free to skip this step.
When you choose to participate in either the Quickstart or Reboot program, you will receive an email with instructions that teach you how to download our App. Once downloaded, the Coaching program begins with an onboarding survey (within our App) so that we can get to know you. Once the survey has been completed, you can make your first Coaching appointment using a link to our calendar. Moving forward you have access to your coach through calls, email and texting!
How are Plantable meals prepared, exactly?
How should Plantable meals be stored?
How often are the meal options refreshed?
Why are the meals frozen?
Is the food vegan?
Is the food organic?
Do I need to eat my ReBoot or Quickstart meals in a certain order?
I eat 21 meals a week (breakfast, lunch and dinner) - why does the Reboot send me 12 and not 21?
If I have an allergy, can I still order Plantable?
How many calories are in a typical plantable meal?
On Plantable, while there may be some portion and calorie reduction,
your weight loss is primarily coming from the expulsion of fat and water,
reversing the storage of fat from the Crappy Food Cycle. That said, for those that are interested, our lunches range from 330 - 550 calories with an average of 420, and our dinners range from 430 - 650 with an average of 530.
If Plantable is plant-based, will I get enough protein?
I am very active; will I be hungry?
How do I learn more about the ingredients and nutrition content in Plantable’s meals?
What is the cutoff date to place my Plantable order for the week?
Can I order more than one of the same Plantable prepared meals?
When will my card be charged?
Who should I contact if I need to make changes to my order (delivery address, ship date, etc.)?
How can I update my billing or shipping information?
To change or confirm your shipping or billing information please contact firstname.lastname@example.org.
How are my meals shipped to me?
Where does Plantable deliver?
How do I track my Plantable delivery?
Can I choose the delivery date for my prepared meals?
Some of my meals arrived cold, but no longer frozen. Can I still eat them?
Do I need to be home to receive a delivery?
How are Plantable’s meals kept fresh during delivery?
Does Plantable ship to Canada?
While we would love to ship to Canada, we have some work to do with our friends in Customs....I promise you that we are working very hard on this and we have not forgotten about our friends up North!